Support

Contact Information

Customer Support

support@mysocialfox.com

Business Inquiries

contact@mysocialfox.com

Phone Support

+91-9958328499

Support Hours: Mon – Sat (10:00 AM – 7:00 PM IST)

Payments & Subscription

Social Fox offers managed services through three main subscription tiers. These fees cover AI-matchmaking, fraud detection, and full campaign execution.

Starter Plan 1 Managed Campaign ₹7,000/mo

Professional Plan Up to 2 Campaigns ₹10,000/mo

Enterprise Plan Up to 10 Campaigns ₹25,000/mo

Refund Policy

Payments are non-refundable once service has initiated. Technical errors or duplicate payments will be resolved upon contact.

Cancellation

Cancel anytime before your next billing cycle. No hidden fees or additional charges post-cancellation.

Dispute Resolution

If you face any issues, please reach out with your account details. Our team commits to reviewing and resolving all disputes within 3–5 working days.